Support

FAQ · [email protected]

Help topics

• Searching for contact photosHow names find photos, how possible matches work and why a photo may be excluded.
• Getting startedFive steps to start.
• What Buckets isBuckets is one place to find your contacts, photos, videos and events.
• Buckets (names for objects)A name you can assign to any object.
• Two buckets, not one long nameSearch two broad buckets together instead of one bucket with a long name.
• Contact bucketsEach contact keeps their own objects, found by searching their name.
• Expense reportsSay “for an expense report” in a search, and get a PDF you can send.
• Selecting a range of photosTap the first photo, hold the last and select everything between them.
• Sending photos to other appsSend one photo or an entire bucket.
• Your contactSelect your own contact card once.
• Duplicate bucketsMerge duplicate bucket names.
• Nested bucketsNest Siblings inside Family so Family includes both.
• SearchingType a word and search everything at once.
• Distance searchesFind contacts by how far away they live.
• Your photosPhotos lists every photo on your phone by month, ready to put in buckets.
• Your videosVideos lists every video on your phone by month, ready to put in buckets.
• Giving a photo or video a nameReplace an unhelpful file name with a useful name.
• Photo detailsOpen a photo to view and manage its details.
• Photos by monthBrowse photos by month.
• Your contactsEveryone in your phone’s contacts, and what Buckets knows about each of them.
• A contact's pictureAny photo on your phone can be a contact picture in Buckets.
• Contacts in photos and eventsAssociate contacts with photos and events.
• Calendar and invitationsA date, attendees and an invitation you can email or share.
• NotesWrite a note, associate it with a date and set a reminder.
• LinksSave a web address with related contacts and events.
• DocumentsStore bills, scans and tickets for later searches.
• Your calendarYour own appointments are here too, and can go in buckets.
• Notes, links and more on a contactLINE, Instagram, a website, a nickname — details your phone has no space for.
• No results appearHow objects are indexed and what to check when results are missing.
• Names that don’t matchA name printed differently from the contact card is not matched until it is added to Other names.
• Settings and automationMenu ☰ → Settings. Each switch has a line under it that says what it does.
• Keeping a copy of your bucketsMenu ☰ → Utilities → Backup/Restore → Back up to a file.
• PrivacyYour objects stay on your phone.
• Premium featuresFaces, places and trips, Map and distance search, automatic filing and storage management.
• Duplicate photos and videosFind photos and videos saved more than once and send the copies you check to the gallery Trash.
• Connections between contactsDefine a relationship once and both contacts show it.
• NavigationThe home screen is the search box. The rest is under Menu.
• Sending and editing a pictureAny picture you open can be sent, or handed to the phone’s own editor.

Contact

Write to [email protected], or use Settings → Send a suggestion in the app.